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Terms and Conditions of Payment

CREDIT CARD: in the case of credit card bookings made via website or Sunrise Travel call centre, the cardholder must present must present the credit card used to purchase the service and his/her Identity document. All credit card payments are levied 5% surcharge.

BANK TRANSFERS

  • Sunrise Travel & Tours (Pty) Ltd
  • First National Bank Botswana
  • Account Number; 62327030962
  • Branch: Mall
  • Branch No: 282867

Please fax a copy of deposit slip 004 once the monies have been transferred to fax number; +267 318 1925

Please insure that your reservation number is clearly displayed on the deposit slip. Note that when paying by EFT with foreign currencies all bank charges are for your account.

DEPOSIT & PAYMENTS

 For booking made well in advance (30 or more days prior to the service rendered) a 50% deposit should be made immediately, where after Sunrise Travel & Tours will confirm the booking. Balance is paid 15 days prior to the service.

Bookings made less than 15 days prior to departure/service rendered full payment must be made where after Sunrise Travel & Tours will confirm the booking.

Sunrise Travel & Tours reserves the right to automatically release reservations held for which payment has not been received.

CANCELLATION POLICY

 If a booking is cancelled after confirmation, the deposit will be forfeited.

In addition the following fees will be levied;

The scale of charges expressed as a percentage of the total price is as follows

  • Four weeks before the service; 75% of full amount
  • Two weeks before the service; 100% of full amount

This agreement and its interpretation shall be subject to Botswana Law.

NB: Receipt of either your verbal or written confirmation or deposit assumes your unconditional agreement of these terms.

Sunrise Travel & Tours (Pty) Ltd

Tel; + 267 318 7807

Fax; +267 318 1925

Email :

Website :